Privacy Policy for A Center for Hope and Change
Effective Date: 1 August 2025

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Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

• Personal identifiers (e.g., name, phone number, email) when submitted via contact forms or appointment requests.

• Usage data (e.g., pages visited, IP address) for analytics and website improvement.

• Any health-related information voluntarily submitted for service coordination purposes.

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2. How We Use Your Information

We use the information to:

• Respond to inquiries

• Schedule appointments or follow-ups

• Improve our services and website

• Comply with legal and ethical obligations (especially in accordance with HIPAA for health-related data)

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3. Information Sharing

We do not sell or rent your personal information. We may share your data only with trusted service providers assisting with operations (e.g., web hosting, billing) and only when necessary.

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4. Data Security

We take reasonable measures to protect your data, including secure connections (SSL), encrypted storage, and access controls. However, no method of online transmission is 100% secure.

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5. Your Rights

You may:

• Request access to or deletion of your personal data.

• Opt out of communications.

• Ask questions about how your data is used.

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Contact us at info@acenterforhopeandchange.com for privacy-related concerns.

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Effective Date: 1 August 2025 

By accessing or using this website, you agree to be bound by the terms outlined below. If you do not agree, please do not use this site.

1. Services

A Center for Hope and Change provides mental health services, informational content, and appointment booking through this site. Online content is not a substitute for professional medical or mental health advice.

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2. No Emergency Services

This site is not monitored 24/7 and is not appropriate for emergency use. If you are in crisis, please call 911 or the Suicide & Crisis Lifeline at 988.

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3. User Conduct

You agree not to:

• Use this site for unlawful purposes

• Upload or transmit malicious software

• Attempt to breach security features

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4. Intellectual Property

All content on this site—including text, graphics, logos, and branding—is the property of A Center for Hope and Change and may not be used without permission.

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5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

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6. Limitation of Liability

We do our best to keep this website accurate and available, but we do not guarantee uninterrupted access or error-free content. We are not liable for damages resulting from your use of the site.

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7. Changes to Terms

We may update these terms at any time. Please review this page periodically. Continued use of the website indicates your acceptance of any updates.